Phone: +49 (0)203 6 44 66 Telefax: +49 (0)203 6 44 94 E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
EU dispute resolution
The European Commission provides a platform for online dispute resolution (ODR): <a href="https://ec.europa.eu/consumers/odr/" target="_blank" rel="noopener noreferrer">https://ec.europa.eu/consumers/odr/</a>. Our e-mail address can be found above in the site notice.
Dispute resolution proceedings in front of a consumer arbitration board
We are not willing or obliged to participate in dispute resolution proceedings in front of a consumer arbitration board.